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Quality Assurance in Software Testing

  • Soumalya Bhattacharyya
  • Dec 09, 2022
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Determining software quality can be challenging. This is true because different people will have different definitions of quality. Software quality may be assessed from a variety of angles by various stakeholders and entities based on how well it adheres to its own standards, expectations, and needs.

 

To make sure that the final result of any Software Development Lifecycle (SDLC) complies with the general and scope-agreed requirements, quality assurance (QA) is a typical procedure.

 

To define quality assurance, let's first consider what quality is: Quality is the adherence to expectations, norms, and regulations, whether they are stated explicitly or implicitly. An internal quality control system is established to ensure that these requirements are met.

 

It takes a process called quality control (QC) to attain or enhance product quality. The SDLC waste process elimination efforts can also be a part of the QC process. A variety of testing procedures are utilized in QC operations to find and fix technical problems. Throughout the SDLC, these are followed together with the development procedures.

 

Quality Assurance (QA) is the term for the meta-process that makes sure that the procedures that allow for QC work are continuously and consistently improved and maintained.


 

What Is Quality Assurance Testing?

 

Quality assurance (QA) testing has traditionally been incorporated into the software development process at a somewhat late stage. For instance, in a Waterfall process, the software is developed, sent to the QA team for evaluation, and then sent back to the development team for correction. In an Agile setting, everyone—including the QA team—works cooperatively to continuously improve things.

 

However, QA frequently struggles to find its place as developers, operators, and testers accept a shared responsibility for ensuring that they provide a high-quality final product. Automated software testing adds a further level of complexity, which raises the following crucial issues.

 

A process called quality assurance testing makes sure a company provides the best products or services available. Organizations must ensure that their methods for getting the intended results meet particular quality criteria since QA seeks to produce consistent results through a set of defined procedures.

 

In a nutshell, you could state that quality assurance (QA) refers to all actions concerned with putting standards and processes into place so that software satisfies criteria before it is made available to the general public. The most important thing to remember is that QA doesn't include putting things through actual testing. Instead, it concentrates on the steps to take to guarantee the best results. In the end, QA activities are process-oriented.

 

The process of ensuring that your product is of the highest quality for your clients is known as quality assurance (QA) testing. Simply put, quality assurance (QA) refers to the methods used to avoid problems with your software product or service and to guarantee a positive user experience for your clients.

 

The optimal quality assurance (QA) testing approach combines manual and automated testing. The goal is to identify which test type is most appropriate for each feature and development stage of the product.

 

You may test under many different circumstances and settings when you use manual testing. The QA testers' comments on the functionality and feel of the app will be extremely helpful. For exploratory testing, usability testing, and ad hoc testing, manual tests are preferred. In the ideal scenario, highly qualified and experienced testers who represent various end-user profiles and use a variety of hardware and operating systems should conduct manual tests.

 

Regular automated tests can be added to manual testing to speed up the testing process. When performing white box testing, load tests, and another performance testing, automation is the best option.

 

Also Read | Performance Testing: Process, Types, and Challenges


 

What is Quality Control?

 

Software engineering uses the Quality Control (QC) process to ensure the quality of its products and services. It differs somewhat from QA, which is concerned with the process. QC, which consists of product-focused activities that concentrate on the result, evaluates the quality of finished goods. The goal of quality control is to guarantee that the product design complies with the demands and demands of the customers.

 

If QC discovers a problem with the finished product, it should ideally be fixed before the end user receives it. Simply described, quality control (QC) is the process of ensuring that a good or service satisfies both customer requests and industry standards for quality. It entails evaluating the performance and results of a real product, such as running software after the software development process and identifying and correcting flaws before the software is made available to the general public. QC's actions are focused on the end product.


 

What Is Testing?

 

A product is tested in order to ensure that it complies with quality control standards. This could be putting the product through use or stress testing or checking to determine if the results of the service actually match those anticipated. Prior to launch, the procedure finds issues with the product or service.

 

Testing ensures that faults, bugs, and other flaws in the software are found. Executing a software component during testing allows you to assess its capabilities. Product-focused testing activities are also common.


 

Role of QA in Software Testing:

 

The majority of businesses want to give customers the greatest product they can get. However, in an endeavor to meet market needs and release the newest features as soon as feasible, customer-centricity is sometimes neglected. Software development, design, distribution, and delivery are all intended to be seamless. But as everyone is aware, that rarely occurs.

 

QA and software testing deal with these many problems. The first aims to find bugs, faults, weaknesses, and other flaws, while the second addresses usability problems that might not be strictly technical.

 

The goal of QA testing is to provide the customer with the best results available. A software defect is more than just a bug in QA context. Any issue that negatively affects the end-user experience is possible, including bad navigation, slow page loads, and unclear web text. The inclusion of software and quality assurance testing across the whole development process is the only approach to reduce the risk of faults while simultaneously maximizing the end-user experience.

 

Before a product, whether software-based or not, is released to the market, it must pass a number of rounds of testing. To ensure that the software delivered to end users delivers a consistent, high-quality experience in a variety of settings, products need to be tested using a variety of methods, with a variety of users, and in a variety of scenarios.

 

Although testing and quality are intricately intertwined, it's crucial to realize that software testing and quality assurance testing are two separate processes. Finding a solution to the problem and putting it into practice are both components of quality assurance.

 

The QA team is now integrated with developers, replacing the previous contracts, checklists, and control that structured the process. Agile QA testing is less about running tests and more about bringing a thorough understanding of the customer into the mix, acting as a champion for living up to expectations.

 

Testing for quality assurance involves more than just addressing issues. In order to ensure the final product fulfills the established criteria, it is also important to create quality standards and apply checks and balances.

 

Organizations must first establish a procedure for ensuring that those requirements are reflected in the software as well as a quantifiable set of quality measurements. This means that businesses must fully comprehend what the end-user considers to be an "excellent experience."

 

So that the quality assurance team can analyze the results of software testing and decide what has to be changed, these metrics must be precisely stated. In order to maximize the software's exterior quality (the end-user experience), the internal quality of the code must be perfected.

 

Although it is crucial to address software flaws, it is crucial to keep in mind that software testing and quality assurance are two sides of the same coin. Choosing the right quality attributes must come before managing and getting rid of faults. Any element that does not satisfy the needs of the end user may be deemed to be defective.


 

Quality Assurance Process Steps:


 

Quality Assurance Process Steps

Quality Assurance Process Steps


Here, we discuss various ways of describing the various phases of software testing. The software testing life cycle, in our opinion, provides the clearest definition of what constitutes a QA process. The six primary steps of the Software Testing Life Cycle model (STLC) are as follows:

 

  1. Requirement analysis:

 

At this point, testers look at the requirements from the standpoint of software testing and speak with the customer to get a complete understanding. Additionally, if necessary, they carry out an automation feasibility analysis.

 

QA experts frequently deal with circumstances where requirements are either missing or unclear. In those circumstances, a software tester must make use of techniques and tools to plan testing in the absence of optimal project requirements.


 

  1. Test planning:

 

At this point, it is essential to:

 

  • create a testing plan, 
  • identify risks, choose
  • testing tools, and
  • assign team roles.

 

A test plan and test strategy are kept track of all these details.


 

  1. Test case development:

 

Writing a test case entails producing a textual account of the testing procedure for a project's component or functionality. Team members need test cases so they may examine the program and familiarize themselves without having to read the complete source code.


 

  1. Testing environment set up:

 

This stage is essential to setting up every scenario for a successful testing procedure. It involves setting up a test server, network, test PCs, and other devices, as well as creating test data.


 

  1. Test execution:

 

The QC team begins running test cases in accordance with the test plans, and they also start producing bug reports. Additionally, defects are frequently verified at this point.


 

  1. Cycle completion:

 

The testing team members gather in a way as part of the last stage of the software testing life cycle to assess the success of the project.


 

Conclusion:

 

Software development includes a hugely important component called software quality assurance. It is important to not undervalue the value of receiving a software solution that is both attractive and functional.

 

Contrary to popular misconception, testing and quality assurance have a bigger influence on the success of the finished product than bug finding alone. QA engineers bring value to the software and guarantee its top-notch quality because they have a thorough understanding of both the client's business and the product itself.

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